Tech problems sorted.
Locally. Fast.
Friendly, plain-English IT help for homes and small businesses. We come to you, or fix it remotely, 7 days a week.
Why locals choose us
- On-site visits to your home or office
- Remote fixes, often the same day
- Clear price before we start
- No jargon, no lock-in contracts
Is IT stopping your team from working?
Every hour of downtime costs your business. Message our help desk and we'll start on it straight away, remotely or on-site.
Everything IT, from one local team
From a five-person office to a growing team, we set up your IT, keep it running and support your staff when they need it.
Managed IT Services
Your complete outsourced IT team: monitoring, updates, maintenance and support for one predictable monthly cost, so problems are caught before they slow you down.
Learn more →Help Desk Support
Message us and we remote in and sort it, 7 days a week.
Learn more →Cybersecurity
Firewalls, antivirus, security checks and staff awareness training.
Learn more →Server Set-up
Design, install and maintain servers and shared storage for your office.
Learn more →Backup & Recovery
Automatic backups and a tested plan to get running again fast.
Learn more →Networks & Wi-Fi
Fast, secure office networks, set up and looked after.
Learn more →Hardware & Software
PC and laptop roll-outs, software, licences and Microsoft 365.
Learn more → NewAI & Automation
Put AI to work in your business: automate repetitive admin, connect your apps and set up tools like Microsoft Copilot safely, with training for your team.
Learn more →Staff Training
Workshops and one-on-one sessions so your team gets more from their tech.
Learn more →On-site Visits
Need hands-on help? We come to your office or home across Western Sydney.
Learn more →Small Business IT
Your outsourced IT department. We keep your team working, your data safe and your systems up to date.
- Managed IT
- Help desk support
- Server set-up
- AI & automation
- Microsoft 365
- Cybersecurity
- Backups
- Office networks
- Staff training
Home IT Help
Patient, friendly help at your kitchen table. Perfect for families, seniors and anyone working from home.
- Slow computers
- Wi-Fi & NBN
- Printers
- Scams & viruses
- New device set-up
Fixed in three simple steps
Tell us what's wrong
Send us a message or WhatsApp. We'll ask a few questions and often know the fix straight away.
Get a clear price
We explain the problem in plain English and tell you what it costs before any work starts.
We sort it
Remotely or on-site, we fix it properly and show you how to avoid it happening again.
IT support that actually feels local
We're not a faceless help desk. You'll deal with the same friendly people who know you and your setup.
Open 7 days
8am–8pm weekdays and 9am–8pm weekends, when you actually need us.
Upfront pricing
You know the cost before we start. No surprise bills.
Plain English
We explain what's wrong and what we did, without the jargon.
Homes & businesses
From a slow laptop to a full office network, one team does it all.
On-site across Penrith & Western Sydney
Not sure if we cover your suburb? Just ask. Remote support is available anywhere in Australia.
What our customers say
"Having my own business I need help sometimes with the IT side of things. I've always found these guys reliable and quick to help solve any issues. Would recommend."
"Professional computer skills! Highly recommended."
Do you come to my home?
Yes. We visit homes and offices across Penrith and Western Sydney. Many problems can also be fixed remotely, which is often faster.
How much does it cost?
It depends on the job, but we always tell you the price before we start. No surprise bills.
Do you work weekends?
Yes, we're open 7 days: 8am–8pm Monday to Friday and 9am–8pm on weekends.
Is RPP Tech Solution suitable for small businesses?
Absolutely. We act as your outsourced IT team: managed IT, Microsoft 365, security, backups and networks.
Can you help with scams or viruses?
Yes. We clean up infected devices, secure your accounts and set up protection so it doesn't happen again.
IT down? Team can't work?
Message our help desk and we'll get your business back up and running, fast.